Creating and delivering proven bespoke training
and education solutions for pharmacy

Case studies

Throat Infection

Strep A Testing Service

Strep A Testing Service

A CPD accredited e-module exclusively produced for the Celesio My Learn + platform

An e-learning module developed for the ‘Celesio My Learn +’ channel, which is part of CIG’s Pharmacy Network.

The module introduced a new testing service available to customers within Lloyds pharmacy. Just 10 minutes long, the training aimed to help pharmacists to determine a customer’s eligibility for the service, give consultation advice, undertake the Strep A swap test, obtain and read results, and dispense medication via the PGD.

Doublebase Emollient Gel

Advising on skin conditions

Continuing professional development for the pharmacy team, CIG Healthcare Partnership produced a 4-page guide to update their knowledge on different types of dry skin conditions, the differences in the types of emollient formulation, how emollients should be applied, how apps can be used to support parents and children and how to use Doublebase Emollient Gel effectively. A prescribed emollient gel formulation that can now be recommended to customers over-the-counter.

The guide was circulated to all UK pharmacies via Pharmacy Magazine.

Essential oils



Increasing awareness of natural solutions to everyday healthcare and wellbeing

Informing the pharmacy team on commonly used essential oils and their properties. It included self-care tips and day-to-day wellbeing advice.

Examples from the Puressentiel range presented the opportunity to offer customers alternative wellbeing products and, in turn, the chance to increase sales revenue through pharmacy. Emails, newsletters, digital ads and other digital activities supported the e-module in an extensive marketing campaign.

Bladder weakness



Bladder weakness programme

5 e-modules were developed under the Bladder Weakness Programme sponsored by TENA.

This comprehensive programme covered topics that all pharmacists should know about the bladder weakness, in order to increase their confidence in advising customers in store. We used different formats of delivery such as videos, quiz and further support and in order to make learning highly practical and easy to implement.

Training was divided by the following modules:
1. Why incontinence matters
2. Urinary incontinence types and treatment
3. Your customers and their specific needs
4. How to talk to and advise customers
5. Good merchandising practise