Creating and delivering proven bespoke training
and education solutions for pharmacy
Danone Nutricia Early Life Nutrition
Danone Nutricia continues to build its training resources to empower pharmacists and pharmacy support staff in playing a key role in offering reassurance and advice regarding infant feeding problems. The materials include a Conversation Aid to enable healthcare professionals to have better conversations with parents, an evidence-based booklet entitled Functional Gastro-intestinal Disorders-the nutritional approach, a Guide to the Management of Infant Feeding Problems and a series of CPD Update cards covering the common infant feeding problems.
This award winning structured training programme delivers product knowledge training to all Boots healthcare teams in their stores across the UK. The training builds on the healthcare teams’ knowledge, skills and behaviour so that they can have great conversations with customers, resulting in safe and effective product recommendations and advice.
OTC Marketing Awards Winner 2015, 2014, 2012, 2010 & 2008
Customer Care Guides
Developed over a number of years, Canesten’s complete pharmacy training resource catered to the individual learning styles of all pharmacy staff. This was a comprehensive project spanning paper-based, face-to face and online training.
SMART Awards 2012 winner
OTC Awards 2013 runner up
Intervention & Customer Compliance
Training to support the launch of a new product and provide pharmacists and pharmacy technicians with continuing professional development opportunities and action points on how to use the material as one of their nine annual CPD entries.