Case Studies

Johnson & Johnson

J&J Pharmacy Training Club

Johnson and Johnson created booklets and a training portal on a collection of modules as part of their Pharmacy Training Club. Topics include: Children's Health, Winter Health, Dry Skin, Spring Health, Digestive Health and Oral Health.

Bronchostop

Bronchostop

A training toolkit that was designed to help clarify the difference between cough types and the ingredients and treatments available. The overall objective of the training was to support the launch of a new cough product, Bronchostop, with a unique combination of ingredients to relieve symptoms of both productive and non-productive coughs.

SMART Awards 2014 Winner

Infant Feeding

Aptamil

Aptamil

Supporting E-Learning Programme

This year Danone Nutricia updated its extremely successful Aptamil Professional Pharmacy E-learning Programme with NPA accreditation. The CPD Factsheets were also updated to provide information and practical skills to help healthcare professionals advise parents on all aspects of infant feeding.
SMART Awards 2014 Highly Commended








Fungal Skin Infections

Canesten

Canesten

Customer Care Guides

Developed over a number of years, Canesten’s complete pharmacy training resource catered to the individual learning styles of all pharmacy staff. This was a comprehensive project spanning paper-based, face-to face and online training.

SMART Awards 2012 winner
OTC Awards 2013 runner up

Emergency hormonal contraception

Levonelle

Levonelle

Emergency hormonal contraception

Levonelle was an interactive and engaging e-learning module about the supply of OTC emergency hormonal contraception designed to meet the needs of pharmacists. The modules were hosted on Levonelle’s healthcare professional website.
We have also developed a CPD update about responding to requests for emergency hormonal contraception in pharmacy.

SMART Awards 2012 highly commended
OTC Awards 2013 highly commended

Herbal Medicines

Bioforce

Bioforce

Condition Led Training

The first ‘condition-led’ training programme on herbal medicines for community pharmacy, following a change in regulations which allowed registered companies to make claims for their products. The training combined education on herbal remedies with product knowledge.

SMART Awards 2012 winner
SMART Awards 2011 highly commended
ICP’s Pharmacy Product of the Year Awards 2012 winner

Oral care

Colgate

Colgate

Oral Care

A series of training modules to help members of the pharmacy team be more confident in actively advising customers about oral care. A separate CPD module was also produced to help pharmacists advise on the prevention of tooth decay for at-risk customers.

Reduction of heavy menstrual bleeding

Femstrual (POM-P Switch)

Femstrual (POM-P Switch)

Reduction of heavy menstrual bleeding

CIG has created and delivered mandatory POM to P training materials for switches such as Femstrual in 2011 (Heavy Menstrual Bleeding); 2010 Pantoloc Control (Heartburn); 2009 Voltarol Pain-eze Tablets (Pain and Inflammation Relief); 2008 Feminax Ultra (Relief from Period Pain & Menstrual Cramps) and 2006 Optrex Chloramphenicol Antibiotic Eye ointment (Acute Bacterial Conjunctivitis).

Psoriasis

Dovonex, Dovobet

Dovonex, Dovobet

Intervention & Customer Compliance

Training to support the launch of a new product and provide pharmacists and pharmacy technicians with continuing professional development opportunities and action points on how to use the material as one of their nine annual CPD entries.